FCSE Hubs Training

The Forces Connect South East – Veterans Hub project has established a Veteran’s Hub Training site which gives you access to appropriate free online training courses to help you in your role in supporting veterans and ex-service personnel through Veterans’ Hubs, Drop-In Centres and Sheds.

Training is key to successfully achieving a safe environment for everyone who comes into contact with your hub/drop-in.  The courses on this site have been identified to help you with a range of learning and development opportunities to help you successfully run a group for your local ex-service community. A certificate is available for you to print off for each completed course.

The courses can be accessed via www.surreycc.gov.uk/veteranshubtraining – the first time you access the site you will be asked to create an account – the registration code you need to enter is VET1234.  

Once you have registered please go back to the home page and use the details you have just created to log in.  

To see all the courses available to you, please scroll down to the ‘Find Learning’ box and click on ‘browse all courses’.  From here you can either press start course to do the course immediately, or click on the ‘more’ button where you can ‘assign to me’ your course in which case the course 

will appear under ‘My Learning Assignments’. If there are any topics or courses not listed that you would like to access, please do email us at fcse@surreycc.gov.uk and we will see if we can add them.

The courses are accessible via tablets and phones, but you will need to create an account on a PC first and then download the SuccessFactors app and link them together – this is easy to do. Firstly, on the PC click on the drop down arrow next to your name on the top right of your screen and then click on options. On the left hand side click on mobile and then ‘Activate via Camera’. Open the app on your mobile device and press login with QR code – your camera will open.  Scan the code that appears on the screen of your PC and then your account on the app and your PC will be synced – it may take a few mins for it to fully sync all your learning.  You will only need to follow this procedure the first time you use the app on your mobile device.

If you need support please do email us at fcse@surreycc.gov.uk or call 01483 518095 and we will be able to put you in touch with technical support who can talk you through the process.

We hope you find the courses useful and would welcome any feedback you have. 

And don’t forget to download the Forces Connect Mobile App from your app store of choice!

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